We’re excited to share some big news – AudioCodes is now officially certified as a Microsoft Operator Connect Partner. This milestone is in addition to our previous certification as an Operator Connect Accelerator partner and significantly expands the way we can support our partners and their customers on their Microsoft Teams journeys.
Operator Connect, Made Simpler
If you're already familiar with Microsoft Teams and Direct Routing, you know that connecting PSTN voice services can sometimes be a complex task. Microsoft’s Operator Connect changes that by offering a quicker and easier way to enable calling in Teams.
Now, with our new Operator Connect Partner certification, we’re directly integrated with the Microsoft Teams infrastructure via Operator Connect APIs, making it possible for us to enable Operator Connect for partners without them needing to go through the Operator Connect Partner nomination process.
Why This Matters to You
Whether you're a service provider, system integrator or reseller, AudioCodes becoming a certified Microsoft Operator Connect Partner is a true game-changer, opening the door to a faster, simpler and more scalable way to deliver Teams Phone services. With no need for direct Microsoft certification or investment in complex infrastructure, you can now offer Operator Connect through AudioCodes and get your customers up and running in minutes.
Using our intuitive self-service portal, you can onboard customers effortlessly with just their tenant ID and without requiring admin consent. Behind the scenes, we handle the Microsoft SLAs and perform the necessary trunk validation, ensuring a seamless experience from start to finish. The result? You stay focused on what matters most – delivering exceptional service, reaching new markets and growing your business with confidence.
This is especially relevant for partners serving the SMB and SME segments, where agility and ease of deployment are essential. And since Operator Connect is a straightforward method for Teams voice connectivity,1 this opens up new opportunities for competitive differentiation and access to lucrative new revenue streams.
The Power of AudioCodes Live Platform
Operator Connect on its own is powerful, but pairing it with AudioCodes Live Platform realizes even more value. Our platform not only simplifies onboarding, but also automates critical day-2 operations like number assignment, user activation, policy management and migration from legacy PBX systems.
This level of automation is one of our key differentiators and solves a major pain point in traditional Operator Connect deployments. It means faster rollouts, fewer errors and a much smoother experience for both partners and end customers.
And if all that wasn’t enough, Live Platform also includes a range of innovative AI-powered value-added services to further enhance your offering.
In short, we’ve removed the friction. Our partners can now deliver Teams calling faster, with less complexity and – perhaps most importantly – more value.
1 https://www.uctoday.com/unified-communications/microsoft-operator-connect-vs-direct-routing
